This privacy policy sets out how Mr and Mrs Ward uses and protects any personal information that you provide when you use this website.

Mr and Mrs Ward is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.



We may collect the following Personal Data:

  • Your name
  • Contact information including physical and/or email address
  • Demographic information such as postcode, preferences and interests
  • Payment details including credit card and banking information
  • Other information relevant to customer surveys and/or offers



We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • In order to provide products and services you have ordered from us.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may use the information to customize the website according to your interests.
  • We also use the information for internal record keeping.



We are committed to ensuring that your information is secure. Whilst we are unable to guarantee 100% security, we will do our best and put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.



A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.  You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.



Subject to the paragraphs below, we will only transfer your personal data to affiliated companies or to other third parties if those parties have committed to observe the applicable data protection laws.

Likewise, we may transfer our databases containing your personal data in case all or a portion of Mr and Mrs Ward’s assets are acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation.

We may also pass your details to our agents and subcontractors to help us provide our services. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance.

In addition, we may also process your personal data and pass it to third parties where this is necessary or appropriate to comply with applicable legislation and/or regulations, check compliance therewith, prevent fraud, or respond to enquiries from responsible authorities.

Finally, we may transmit or sell data in our possession in an anonymized form, which does not permit your identification (for example in the form of studies, reports or statistics).



We may use web analysis tools, such as Google Analytics, for the purpose of evaluating how people use our website. Typically, these tools are provided by third parties. As a general rule, the information required for this analysis is captured by cookies and other tracking technologies on an anonymous basis and sent to a third-party server. Thus, depending where the server is located, the information may be sent abroad.

As mentioned above, you may refuse the use of cookies and therefore the use of web analysis tools by selecting the appropriate settings on your browser. You can also prevent your data (incl. IP address) from being used by Google Analytics by downloading and installing the Google Analytics browser add-on.



Certain activities through the website may be linked with those from other unrelated third party companies that offer you the option to share your Personal Data with the third party. Links provided on the website to third party platforms are provided as a convenience to you and we do not control those platforms or their privacy practices, which may differ from ours. We do not endorse or make any representations about any third party platforms that may be accessible through our website. We encourage you to review the privacy policy of any company before submitting your Personal Data. The Personal Data you choose to give to unrelated third parties is covered by their privacy policies, not this Privacy Policy. Some third party companies may choose to share their personal data with us; that sharing is governed by that third party company’s privacy policy.



You may choose to restrict the collection or use by us of your Personal Data in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your Personal Data for direct marketing purposes, you may change your mind at any time by emailing us at

We will not sell, distribute or lease your Personal Data to third parties unless we have your permission or are required to do so by law.

You have the right to request access to the Personal Data which we may hold or process about you. Your request for information must be issued in writing or by electronic form means, including a copy of your ID card or passport.

Likewise, you have the right to require us to correct any inaccuracies in your Personal Data free of charge. You may also demand the deletion of your Personal Data unless the applicable laws and regulations oblige us to store your Personal Data.

Consent granted by you for the collection, processing and use of your Personal Data can be withdrawn by you at any time with effect for the future. To withdraw your consent, please contact us at the above email address.