PRODUCT CARE


CARE & MAINTENANCE


MELTECA & FORMICA

  • A soft cloth should always be used, apply cleaning products to the cloth rather than directly onto the product.
  • Wipe down with warm water with a small amount of detergent. For best results use streak free glass cleaner with a soft cloth.
  • For textured finishes (Pearl, Puregrain and Woodgrain) the periodic use of a soft brush may be necessary for the removal of dirt build-ups and residues left by some spray on cleaners.

 

LACQUERED & PAINTED SURFACES

  • A soft cloth should always be used, apply cleaning products to the cloth rather than directly onto the product.
  • Wipe with soft cloth warm water with a small amount of detergent. For best results use streak free glass cleaner with a soft cloth.
  • Avoid abrasive cleaners or sponges as they may scratch the surface of your of your furniture.
  • Wipe spills up promptly to avoid water marking and
  • Aggressive rubbing can damage these finishes.
  • Take care not to knock against lacquered finishes with hard objects as this can cause chipping.
  • The use of coasters and place mats will extend the life of your furniture.

 

FURNITURE TEXTILES

  • Preventative protection sprays can extend the life of your textiles and help with maintenance. Always check with the manufacturer first.
  • Protect fabric from direct sunlight to prevent colour fading.
  • For general cleaning vacuum regularly.

 

WOOD & VENEER

  • Wood and veneers are sensitive to liquids – wipe up spilled liquids promptly.
  • Use a soft damp cloth to clean, and avoid chemical cleaning products.
  • Wood and veneer are affected by light. For the first 6-8 weeks, when the item is first absorbing the surrounding light, keep the surfaces clear of any objects to avoid permanent marks and circles.

Never use any of the following abrasive cleaners: Jif, Ajax, Chemico, Brasso, oven cleaners, neat Janola, wire wool, scourer pads, sandpaper on any of our finishes.

  • The use of coasters and place mats will extend the life of your furniture.
  • Felt pen or dry marker – use methylated spirits or acetone.

GENERAL


PUSH TO OPEN DRAWER MECHANISM

  • The Hettich ‘Push to Open’ drawer mechanism used on the Slim Jim drawers, requires pressure applied in the centre of the drawer or even pressure applied either side of the drawer, to release them. Pushing on one side of the drawer only, will cause only one mechanism to function.

 

DRAWER & WARDROBES OVER 900mmH

  • We recommend that all furniture 900mm high be fixed to the wall for extra stability.

 

SETTING UP FURNITURE ON CARPET OR AN UNEVEN FLOOR

  • All of Mr and Mrs Ward furniture is assembled on an even level surface. Not all floors are level and may inhibit the doors/drawers from opening We can supply packers to fix this.

 

BESPOKE FURNITURE

  • The design and manufacture of all Bespoke furniture is made to the client brief. Mr and Mrs Ward takes no responsibility for the end use of the product, or the warranty on any COM (customers own materials).